The Healthcare Commission have published the results of the annual survey of service users in NHS trusts providing community mental health services in England.  

Nationally, the results have shown continued improvements in care.  A larger percentage of service users say they have confidence in mental health professionals, receive copies of their care plan and have a number to contact out-of-hours when in a crisis situation.  Overall, most respondents continued to rate their care highly.   But the survey also shows there is still some way to go before community mental health services are accessible to all people who need them and include all service users in decisions about their care.

For full results, including reports on each trust visit the Healthcare Commission’s website:

http://www.healthcarecommission.org.uk/guidanceforhealthcarestaff/nhsstaff/nhsstaffandpatientsurveys/patientsurveys/mentalhealthservices.cfm